2024 tax certificate
You will receive your certificate by the beginning of February 2025:
- In your Customer Area
- By post, if you have already requested it in the past
- Otherwise, please use our form to receive your certificate by post.
Your online requests
Do your paperwork online to save time and make your life easier.
- Report an accident or a claim
- Change your personal information or insurance coverage
- Request certificates (documents for the tax authorities, insurance certificate, etc.)
Write to us
You can use our form to contact us by email at any time.
Contact usFree callback service
We offer a free callback service at your convenience, to answer your enquiries.
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You can use our online tool to easily find your closest agency.
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0848 803 111
Monday to Friday, from 8:00 – 12:00 / 13:00 – 18:00 (8cts/min.)
International assistance
For medical emergencies when abroad: +41848 808 111
Frequently asked questions
Find the answers to our insured members’ most frequently asked questions.
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