Discover the Corporate customer area

Your platform to manage your employees’ incapacity to work

Get an overview of your current situation, send accident or sickness notifications, and view reimbursements paid to your company: all with just a few clicks.

Easily report and track employee illness and accidents

Easy

The Corporate customer area is accessible online: So you do not need to install anything.

Clear

Simplified user interface, intuitive navigation and time-saving features.

Secure

Your access is protected by 2-way authentication via email or text message.

Interactive and intuitive

Easy to use – with dynamic information, enriched forms and explanatory videos. 

Key functions

  • Report employee accidents and illness online.
  • Securely send the required documents (medical certificates, doctor’s invoices, ...).
  • Track the progress of all reported cases and recurrences.
  • View case files summarizing notifications, reimbursements made to the employer, and documents sent.
  • Search for and view the reimbursements paid to the company.
  • Assign administrator profiles based on your needs.
  • We will add more features to the Corporate customer area over time. Feel free to share your opinion and suggestions for improvement directly via the platform.

Logging in and requesting access

Would you like to benefit from our Corporate customer area? Simply fill in the form and we send you your personal access code.

Request access

Options for integration into your systems

Manage employee accidents and illness even more quickly and easily: Harness the compatibility of the Corporate customer area with other platforms (systems for absence management, SunetPlus...). Contact us to find out more and identify the best solution for your business together.

Fondation Collective Groupe Mutuel Portal (FCGM)

With the FCGM Portal, you can view the details of insured employees’ contributions, manage employee entry and exit, and update employees’ personal data. An important online tool for managing your occupational pension benefits contract.

Access the FCGM Portal

Frequently asked questions

In the claim form on your Corporate Customer Area, there is a page for document transfer in the last tab of the claim form. The "Document transfer" feature is also accessible in the claim file. The documents will automatically be stored in the claim concerned.

Your premium invoices are available in the "Finance" tab, then "Premium invoice". If you do not have access to your invoice, your account administrator can give you access. 

If you are an administrator, you can view the users who have access to the same information as you from the homepage or from the drop-down menu at the top right by clicking on "User management".

If you have lost your password, you can use the feature “Have you forgotten your password?” from the login page. If you have also lost your ID number, you can contact your contract manager or call +41 848 803 777.

If you have lost your password, you can use the feature “Have you forgotten your password?” from the login page.

To change your type of dual authentication, you can go directly to the "Account settings" menu by clicking on your profile at the top right of the platform, then "Login and account" on the right of the page. From there, you can click on the pen icon in the Type of dual authentication section to make the change.
To change your personal details, please contact your contract manager, whose contact details can be found in "Account settings".

Your contract manager and health manager are available to answer your questions. For any questions relating to the content of a declaration or a statement, your claims manager will be able to help you.
If you have any questions about using the platform, your contract manager will be able to answer them. 

If you are an administrator, you can click on "User management" and then add, modify or delete user access.
If you are an administrator and do not see this feature please contact your Groupe Mutuel Contract Manager. This person can give you permission to use the "User Management" feature if you do not already have it.
If you are a user, ask your administrator to update your access.

Groupe Mutuel

Rue des Cèdres 5 Case postale, 1919 Martigny    |    +41 0848.803.111