Contact us online
Our online form allows you to contact Groupe Mutuel, to ask us all the questions you may have with just one click.
Do you wish to switch insurance companies for your basic insurance or cancel any supplemental insurance plans? Contact us so that we may analyse your coverage and indicate the deadlines and methods of termination.
Our online form allows you to contact Groupe Mutuel, to ask us all the questions you may have with just one click.
+41848 803 111
Monday to Friday from 08:00 until 18:00
You can access our communication history at any time via your Customer Area.
Create your account ExploreTo be able to terminate your compulsory health insurance, you must have paid your premiums in full, as well as any cost-sharing amounts (deductible and co-insurance), as well as all fees and interest. The amounts due were not paid in full before the effective date of your termination. For this reason, we have maintained your compulsory health insurance and informed your new insurer.
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