Medical advice and telemedecine

Do you have a health problem or a medical question?

Do you have a health problem or a medical question?

Call our telemedecine partner. 120 health professionals are available to help you find the best solution to your health problem at any time of the day or night.

Assistance is provided in French, German, Italian and English in the form of:

  • instructions on how to deal with a health problem or medical emergency
  • medical information
  • travel advice

Are youINSURED WITH SANATEL?

You must call our telemedicine partner first, before seeing a doctor. The advice and call are free.

0800 726 283

Are youINSURED WITH PRIMAFLEX?

You can call our telemedicine partner first. The advice and call are free.

PrimaFlex

  • Call in case of a health problem
  • Free call and advice
  • Available 24 hours a day
0800 852 852

Are youINSURED WITH SANATEL?

You must call our telemedicine partner first, before seeing a doctor. The advice and call are free.

SanaTel

  • Obligation to call in case of a health problem
  • Recommendations on how to proceed
  • Free call and advice
  • Available 24 hours a day
0800 726 283

Are youINSURED WITH PRIMACARE?

You can call our telemedicine partner to obtain free medical advice.

PrimaCare

  • Optional call
  • Free advice
  • Available 24 hours a day
0800 212 212

Do you have basic health insuranceWITH GROUPE MUTUEL?

If you are insured for compulsory basic health insurance with one of the member insurance companies of Groupe Mutuel, you can call our telemedicine partner to obtain free medical advice. This free service is offered to all insureds with basic coverage

Basic health insurance

  • Optional call
  • Free advice (cost of the phone call)
  • Available 24 hours a day
0848 803 308
Groupe Mutuel

Rue des Cèdres 5 Case postale, 1919 Martigny    |    +41 0848.803.111

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