OptiMed: What’s new with Delta Santé

Simplified access to care and lower health costs

From 2025, policyholders whose doctor is a member of the Delta Santé network in Geneva will be able to benefit from a number of unique advantages.

Groupe Mutuel and the Delta Santé network have strengthened their partnership to offer innovative solutions aimed at improving access to healthcare, while actively supporting prevention.

From 2025, three Health Points (Points Santé) will open in Geneva, so that you can have fast access to appointments for everyday emergencies, which will be free of charge. You will also be able to benefit from reduced charges for teleconsultations and appointments with doctors who are members of the network. These measures will allow you to:

Further reduce
your health costs

Have easier access to medical advice and treatments

Improve
your health and well-being

New exclusive benefits, available from 2025 thanks to OptiMed insurance of Groupe Mutuel

Consultations with your doctor not subject to the co-payment
Remote medical consultations without the deductible

If your family doctor is unavailable, you can choose to have an online teleconsultation via www.delta-sante.ch/telemedecine. With no deductible to pay, you will only pay the 10% co-payment, i.e. CHF 5.90 instead of the usual CHF 59.

Practical and cost-effective, this solution allows you to consult a doctor from the comfort of your own home, seven days a week and in several languages (French, English and German). Teleconsultations are available at the following times:

  • From Monday to Friday: 08:00 – 19:00
  • Saturday: 09:00 – 17:00
  • Sunday: 10:00 – 16:00
Facilitated access to Health Points (Points Santé) in Geneva

In addition to your family doctor, you have free access to Health Points (Points Santé) for treating everyday emergencies, such as minor injuries or infections. You will be cared for by qualified nurses, under the supervision of a doctor, to receive basic medical care and appropriate advice, without having to go to a traditional emergency department.

The Health Points (Points Santé) will be located at the following addresses:

  • Rue des Pâquis 7 – 1201 Geneva
  • Avenue de la Gare des Eaux-Vives 25 – 1207 Geneva
  • Route de Chancy 59C - 1213 Petit-Lancy

Check the www.delta-sante.ch website for more information and to book a free appointment at one of the Health Points (Points Santé).

Your personal Health Customer Area on the Delta Santé website

You will have access to a new online health customer area designed to help you stay in shape and proactively manage your well-being. Thanks to this interactive platform, you will have access to a wide range of resources to support you in your health.
A platform dedicated to your needs:

  • Customised health programmes and advice tailored to your situation, with the option of booking an appointment online with a doctor.
  • Information on the latest Network news and benefits.
  • Participation in workshops and community events.
  • Tools to improve your health and well-being, as well as to improve the services on offer.

This is the ideal opportunity to take control of your health, while staying connected to your health network. To sign up: www.delta-sante.ch

Programmes for chronic illnesses

The Delta Santé platform offers personalised monitoring programmes for a number of chronic illnesses, such as diabetes, lung and cardiovascular diseases, mental health problems, etc. Thanks to tailored guidance, monitoring tools and educational resources, you can improve your quality of life while receiving customised advice.

Register now at www.delta-sante.ch to open your Health Customer Area and have access to solutions tailored to your needs.



Request advice

Do you have any questions about OptiMed - Delta Santé network? Our specialist advisers are here to help.

Useful documents

Frequently asked questions

How do I know if I have free access to the Health Points (Points Santé)?

If you have chosen the OptiMed basic insurance model and your family doctor is a member of the Delta Santé network in Geneva, you are entitled to receive free treatment for everyday emergencies at the Health Points (Points Santé) by nursing staff.

What benefits are exempt from the co-payment?

As a person insured with OptiMed insurance, you will benefit from:

  • Exemption from the co-payment for appointments with doctors who are members of the Delta Santé network in Geneva.
  • Exemption from the deductible for teleconsultations with “Soignez-moi.ch”. You can make an appointment for a teleconsultation with “Soignez-moi.ch” directly on the Delta Santé website: www.delta-sante.ch/telemedecine
How can I check whether my doctor is a member of the Delta Santé network?

This information is given in the “List of OptiMed general practitioners – Geneva (GE)”, in the column “Name of network”. The list can be found on the OptiMed website, at www.groupemutuel.ch/en/optimed.

Doctors currently registered with the “Delta Genève” network will automatically join the “Delta Santé” network from 1 January 2025. Therefore, you do not need to do anything to continue to benefit from these advantages. 

What if my doctor is not a member of the “Delta Santé” network?

If your doctor is not a member of the “Delta Santé” network, you can ask your doctor to contact Delta in order to be included in the “OptiMed – Geneva” list under this network. Some doctors are affiliated to several networks simultaneously, including Delta, but are listed under another network. For these doctors, this is often just an administrative formality.

What's more, you can decide at any time to change your family doctor and choose a doctor who is a member of the “Delta Santé” network and is accepting new patients. This is indicated in the “OptiMed – Geneva” list by the absence of an asterisk.

Can I benefit from these advantages if I live outside the canton of Geneva?

Yes, as a person insured with OptiMed, you can choose a family doctor practising in a canton other than that in which you live. This can be particularly useful, for example, if you live in Lausanne but work in Geneva.

See all FAQs

Real life is about covering the costs of breast cancer screening

Breast cancer affects one in eight women. It is essential to detect tumours at an early stage. The earlier the disease is diagnosed, the better the chances of recovery. To obtain advice, persons insured with PrimaFlex first call our telemedicine partner free of charge, who will direct them to the appropriate solutions. If necessary, PrimaFlex will pay for screening examinations such as breast MRI, mammograms and breast ultrasound, free of charge.

Discover PrimaFlex
Groupe Mutuel

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