You can only change your deductible at the start of a calendar year. To reduce the deductible, your request must reach us before the last working day of November. To increase the deductible, your request must reach us before the last working day of the year.
Our online form allows you to request to change your deductible with just one click.
+41848 803 111
Monday to Friday from 08:00 until 18:00
On your Customer Area, save time by updating your deductible yourself.
Create your account ExploreThe deductibles available depend on your age. By increasing your deductible, you will reduce your premium.
For more information, please visit our page on how to save on your basic health insurance premiums.
You will find the status of your deductible, before and after deduction of your health expenses, on every statement of benefits that is sent to you. Check your statements to find out the amount remaining under your deductible. You can also view the status of your deductible at all times, via your Customer Area.
You can request to change the amount of your deductible for 1 January of the coming year, via your Customer Area, by telephone or using our online form.
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