Mundo

Supplemental insurance for your travel abroad

When you are travelling abroad, medical treatment, medication or a stay in hospital can often be expensive. Protect yourself and your family when you’re abroad: With our Mundo travel health insurance, you are reimbursed for costs of up to CHF 100,000 per year. So you can travel safely and with peace of mind all year round.

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Seamless worldwide protection – all year round

  • For a low premium, you will enjoy extensive cover in the event of illness or accident abroad.
  • Benefits include medical repatriation if required.
  • You receive all necessary vaccinations.

Key benefits

You can take out health insurance whatever your age. As a supplement to compulsory health insurance, the policy covers your costs up to CHF 100,000 per year for:

  • Outpatient treatment and hospital stays
  • Medically required transportation
  • Repatriation to Switzerland
  • Search and rescue missions
  • Visit by a family member during a hospital stay of more than seven days
  • Necessary vaccinations
  • Lump-sum payment in case of death of CHF 5,000



Request advice

Do you have any questions about Mundo supplemental insurance?
Our insurance advisers are available to answer any questions you may have.

Useful documents

Frequently asked questions

Without supplemental insurance, how am I covered abroad with only basic health insurance (compulsory insurance)?

Your basic health insurance covers treatment abroad only in the event of an emergency. Voluntary treatment is not reimbursed.

  • In EU/EFTA countries, emergency medical expenses are covered by the basic health insurance, upon presentation of the European Health Insurance Card (back of your insurance card), under the conditions provided for by the social system of the relevant country. However, you remain subject to the local cost-sharing amounts, which may be higher than in Switzerland. Mundo supplemental insurance refunds the corresponding amount.
  • In countries outside the EU/EFTA, emergency medical expenses are covered by the basic health insurance, up to twice the amount that would have been paid by the insurer if the treatment had taken place in Switzerland (200% of the Swiss rate for outpatient treatment and 90% of the Swiss rate for inpatient treatment). Supplemental coverage, such as Mundo insurance, is especially recommended for the USA, Canada, Japan and Australia, where medical services are very expensive compared to Switzerland.
Who do I contact if I have a health problem while abroad?

Groupe Mutuel Assistance is at your disposal 24 hours a day on +41 848 808 111. You will be put in contact with an agent at the head office of Allianz Global Assistance, our partner for emergency healthcare abroad.

Please state your name, date of birth, the nature of the illness or accident, your location, as well as the address and telephone number where you can be reached.

If you have supplemental health insurance coverage, you will find the contact details for international 24-hour assistance on the back of your LCA/VVG insurance card.

Am I covered if I have to be repatriated?

If you have subscribed to Mundo coverage, you may request repatriation provided it is organised by Groupe Mutuel Assistance. Repatriation refers only to transport from a hospital abroad to a hospital in Switzerland.
 

How can I obtain a certificate of insurance coverage before or during a stay abroad?

Please send us your request online. We will send you the certificate as soon as possible.  If your request is urgent, please call our Customer Services on 0848 803 111. This document can be drawn up in the three national languages and in English.
If you are travelling to Russia, you need to take out Mundo supplemental insurance, unless you have similar coverage with another insurance company.

Does basic health insurance cover transport costs (ambulance, helicopter, medically-equipped vehicle)?

Yes, in some cases. Basic health insurance covers 50% of the cost of transportation in a medically-equipped vehicle. The contribution to costs is limited to CHF 500 per calendar year. 

Does basic health insurance cover the costs of rescue operations?

Yes, in some cases. Basic health insurance covers 50% of the costs, up to CHF 5,000 per calendar year (in Switzerland only).
Rescue operations are the measures taken to prevent someone from being in danger because of his state of health and/or a dangerous location, with the aim to save his life, prevent further rapid and significant deterioration of his condition and from suddenly finding himself in a life-threatening situation.
However, search and evacuation costs are not covered.

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Groupe Mutuel

Rue des Cèdres 5 Case postale, 1919 Martigny    |    +41 0848.803.111