Insurance certificate
Our answers to the most frequently asked questions
You can find here the answers to our insured members’ most frequently asked questions.
Simply click on your subject of interest.
Insurance certificate
- From the online portal, go to the main menu in the "Documents" section and select the PDF icon of the document "Insurance certificate". If you cannot find it, your insurance certificate may have been sent to you the year before. If this is the case, the year can be changed by using the available filter.
- From the Groupe Mutuel app, go to the "Documents" section and select "Administrative documents" from the drop-down list.
Do you have any questions?
Customer.Area@groupemutuel.ch
Customer Area Hotline - Free Callback Service
Share